In 2004 Exploring Canada Tours polled its riders to take stock of overall satisfaction levels, as well as to identify ways we can continue to improve. In total 1,155 riders recorded their feedback. Overall results are depicted here:

We are pleased with the results – and more than ever determined to continue to improve our operations!

A few written comments from our riders:

Excellent bus service loved Lake O'Hara.

Very helpful and courteous!

Excellent keep on trekking!

Friendly kind, prompt service. Couldn't be better.

Very accommodating (but a bit bumpy!)

Our Lake O'Hara experience was awesome. Please keep the conservation going -- you guys are doing a great job. Thank you.

Wonderful experience – magnificent landscape.

Very confident driver -- thank you!

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Copyright 2004 - Exploring Canada Tours Inc.